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Hit Rate Solutions can provide you with quality service at a price that allow you to scale. For just about any call center, BPO or outbound campaign Hit Rate Solutions allow you to reap the the benefits of cost control, improve customer service, optimize social marketing campaigns, and broader marketing reach. We provide American owned, operated, and managed offshore call centers in the Philippines to deliver superior outsourcing services such as:

Call Center and BPO services For Any Sized Organization

OUTBOUND CALLING

VIRTUAL ASSISTANT

INBOUND SERVICES

  • Lead Generation
  • Appointment Setting
  • Telemarketing
  • Surveys
  • Customer Support
  • Order Taking
  • Technical Support
  • Call Answering Services
  • Email and Chat Support
  • Content Moderations
  • Online Research
  • Inbound / Outbound Calling
  • Transactional Services

Hit Rate Solutions call center provides both the people and technology necessary for excellent customer support, virtual assistant services, inbound and outbound call center support for our call center services.  Our technology infrastructure can handle multi-level routing, multi-skill routing, blended inbound & outbound campaigns, quality assurance, call monitoring, telemarketing, order taking, and call recording.

 

HOW WE DO IT?

Business Process Outperformance

Call Us Today at : (855) 887-1892

Hit Rate Solutions takes your process and adheres to internal best practices so your project or campaign can achieve its goals. At your disposal are highly motivated, exceptionally qualified, and competently managed professional. You will receive the support you need and transparency to scale and improve.  

Competence

Our operations centers were selected solely based on employee ability and cost-efficiency. This allows us to provide our customers with excellent services a price point that makes sense for our customers. Our goal is to serve your needs with the smartest, most suitable, and qualified employees in a cost-effective manner.

Affordable Pricing

We proudly provide our customers with timely and up to date reports and analytics regarding their outsourced project or campaign.

Hit Rate Solutions provides you with the people, management, customer service, and technology applications for you business to scale and succeed. 

Transparency

Hit Rate Solutions

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Administrative

Customer Service

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We are a global provider of outsourced contact center services to companies worldwide and deliver customer service for international market leaders. We deliver exceptional customer service and technical support for the Insurance and Healthcare industries. Our low-risk solutions enable great service that answers our clients’ needs. We provide high-quality customer care and are consistently ranked by our clients and their customers as their top customer care provider. We focus on customers to build rapport and drive customer satisfaction. We promote a pro-active environment that takes advantage of up-sell and cross-sell opportunities once a customer support issue has been addressed. After we ensure that our representatives can connect credibly with customers, solve their problems, and convert service interactions into sales opportunities, we then work on improving efficiencies. Our call center cares for your customers better and help you keep them longer.

Company

The Philippines is a fertile ground for outsourcing excellence as it provides inexpensive operational costs, an ambitious and talented labor pool, and a Western-friendly culture. The Philippines is home to the world's 5th largest English speaking population, right behind the United Kingdom at number 4. The technological growth of the past decade has enabled Filipinos to put their educations and skills to work as virtual employees of corporations everywhere. The BPO industry has provided good jobs to many, and new opportunities to hard working residents. Most universities offer call center training and students aspire to excel at jobs that were previously confined to G7 countries. The Philippines call center industry is growing fast, and is ready for your business.

Why Outsource to the Philippines?

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